Support

We're happy to help.

For questions, bug reports or feature requests, email apps@elaimy.dev, or use Settings → Send feedback in the app, which fills in your iPhone and app version. We aim to reply within a couple of business days.

Common questions

Is there a subscription or anything to unlock?

No. Carchive is a one-time purchase and every feature is included: unlimited cars, statistics, documents, widgets, receipt scanning, spreadsheets and PDF reports.

How do I move my data to a new iPhone?

Your data is part of your normal iCloud or computer backup, so restoring a backup brings it along. You can also go to Settings → Backup & restore, export a backup file, send it to the new phone and import it there.

Can I import from another app?

Yes. Settings → Spreadsheet (CSV) imports CSV exports from Drivvo, Simply Auto, Fuelly or your own spreadsheet. Columns are matched for you and you can check them before importing.

I sold my car. How do I give the buyer its history?

In the Garage, swipe the car and choose Hand over. Send the car history file (the buyer imports it into Carchive) and the PDF report. Your own data and documents are not included.

My reminders don't arrive

Check that notifications for Carchive are on in the iPhone Settings app, and that the reminder has a date, distance or engine-hours interval. Distance reminders use your recent odometer readings to estimate the date, so update the odometer every few weeks.

Does Carchive support Arabic?

Yes. The app follows your iPhone language, supports right-to-left layout, and can show Western or Arabic digits.